FAQ

Do I need to book in advance?
Yes, it is better to book in advance to have your seat(s) reserved. Reservations by e-mail, telephone or letter. 

At what time do your tours start?
Regular/Group FULL Day Tour starts from BAYEUX on week days at 09:40am, or from the BAYEUX train station at 09:30am.
Saturdays at  9:30am
Sundays: Private Tours only + 30% surcharge
HALF Day Tours are Private D-Day Tours only. Morning: 9:30am.,or afternoon 12 noon.
PLEASE CHECK FOR EXACT DEPARTURE TIMES! I only conduct one D-Day Tour per day.

Where is the meeting point in BAYEUX?
When staying at Bayeux:The tours start from the "Place de Quebec", behind the Hotel Churchill / Villa Lara in the middle of town, easy to find, close to the statue of the Nun.

Coming in by train from Paris? We will meet at the Bayeux train station. 
Private Tour: I'll pick you up at  your Bayeux Hotel or Bayeux train station.

Can I make this a day trip from Paris?
Yes ! Trains to Bayeux leave from Paris St. Lazare station, direction Cherbourg.
First train from Paris (weekdays) at 07:07am, arrival time Bayeux at 09:30am.
We will be back at Bayeux at approx. 5pm = before the 6:39pm train to Paris (FULLday D-Day Tour).
Train info at: www.sncf.com or: www.ter-sncf.com/basse_normandie

Are your tours in English?
Yes, all my tours are in English.
Nederlands commentaar op verzoek.

Do we stop for lunch?
For the Half Day Tour we do NOT stop for lunch.
On the Full Day Tour we stop for lunch and have a quick "pick-nick" lunch. Fall / winter we stop for a quick lunch along the coast at a local restaurant.
Bad weather? We stop for a quick "sandwich" lunch at a local restaurant. LUNCHES ARE NOT INCLUDED IN THE FEE

How much time do we have at each Battle Site?
That depends on the site. I walk with you all the time and tell you on the spot what it is and was. You will have lots of time to take your pictures during the visits.

How much time we have at the American Cemetery?
After my talking about the American Cemetery, you will have another 35 minutes to walk the area by yourselves. We will be at the American Cemetery for almost an hour.

Do we visit a Museum?
No, we will not visit any museum on the tour. I like to show and tell you just as much as possible, within the 4 1/2 or 7 1/2 hours of the tour.

What kind of payment is required?
Credit Cards are accepted (no Amex), cash in euro .
For payment in US $ > 35% surcharge or equal to the euro-dollar conversion.
In Europe by IBAN.

Are your D-Day tours year round?
Yes, year round, but I need at least 2 passengers for the  regular / group Full Day Tour.

How many seats your van holds?
Maximum 9. (8 pass. + me) I drive an eight passengers Opel Vivaro.

Do you take children on your tours?
Minimum age for a group tour is 10 years (no discount).
Younger kids in your party? Please make a reservation for a Private Tour, so we may do the tour at your own pace.

Is there a student discount?
Sorry, no student discounts.

How many drivers/guides in your company?
I'm just a "one man, one van company". I made my hobby my job. I know the area for over 28 years and studied the D-Day Landings and Battle for Normandy for many years.

How is the weather in Normandy?
Often wet and windy (= COLD), so be prepared!
In summertime max. 80 degrees Fahrenheit.
Bring some good walking shoes.

Where can I stay the night before?

We offer B&B at our CHATEAU DE LIGNEROLLES, approx 8 miles south of Bayeux. For more info: Chateau de lignerolles.com. Bayeux has some nice hotels in the middle of town: Hotel Churchill, Villa Lara*****,Hotel Reine Mathilde,Hotel Lion d'Or, Hotel Tardif, Hotel le Bayeux.

What is your cancellation policy?
With your reservation/confirmation > booking the payment is 100% for the regular / group FULLday D-Day Tour.

For the private D-Day Tour, you pay 50% deposit, unless the reservation/confirmation is 3 weeks or less before confirmed  tour date; the payment is 100%. Balance will be charged approx. three weeks before confirmed tour date.
Refund deposit 100% up till 6 weeks before confirmed tour date. (minus 2% credit card company / Bank fee & euro 15.- sevice / handling)
Refund deposit 50% 6 to 3 weeks before confirmed tour date. (minus 2% credit card company / Bank fee euro 15.- service / handling)
3 WEEKS OR LESS BEFORE CONFIRMED TOUR DATE = NO REFUND.
No show = 100% payment.
Total may be paid by creditcard (VISA or Mastercard only). The balance will be charged approx. 3 weeks before confirmed tourdate. In Europe by IBAN.

Missed the train in Paris? Missed the train at Caen or forgot to get off at Caen? Call me at 06 36 28 01 51 (> 9am) for instructions how & where to meet.

CANCELATION by you?

Got sick? Snowstorm (< roads closed), Dessert Sandstorm, Volcano Ashes Clouds = no air traffic?
Train /Metro/Taxi/Air Controllers or other strikes?  Government shutdown, or other political matters? Fear for terror acts?
Sorry no refund. Be sure to have the right travel insurance (Google: 'travel insurance') in case of cancellation.

Paying CASH: same conditions as above. I'll ask for your credit card info for guarantee only.

For Private Personalized Tours, ask (e-mail) for possibilities, terms and conditions.
Please also read the Private Tours pages.